Mobile / App
This page explains how macwin88 collects, uses, and protects the personal information tied to your account — including details you provide when you register, fund your wallet using OVO, GoPay, or ShopeePay, and navigate the lobby. We handle your data with clear purpose and give you practical steps to review or correct what we hold.
When you open an account with us, we collect the information you submit during registration — your name, email address, and contact details. When you add funds through OVO, GoPay, or ShopeePay, we record transaction references needed to match payments to your wallet; we do not store full card or e-wallet credentials on our servers. As you browse the lobby and navigate between slots, live tables, and the sportsbook, we collect session data such as device type, browser version, and pages visited. This helps us keep your account accessible and display the lobby correctly across your devices. We also collect communication records when you contact our support team — so we can follow up accurately and track open queries through to resolution. All data collected serves a defined purpose: account management, transaction matching, session continuity, and support. We do not sell your personal information to third parties. Availability of certain features and the handling of data connected to them depends on local law and is available only where local law permits.
Our privacy policy covers the specific situations where macwin88 collects or processes your data. Not every interaction falls inside its scope — understanding the boundaries helps you know where to direct a question.
Data you provide when creating or updating your account — including login credentials and contact details — falls fully within this policy. We collect only what is needed to identify your session and keep your account accessible.
Transaction references generated when you fund or withdraw through OVO, GoPay, or ShopeePay are recorded under this policy. The e-wallet providers' own privacy terms govern data held on their side — we only hold what reaches our system.
Session and navigation data collected while you browse the lobby, open game tiles, or switch between the sportsbook and live tables is covered here. This data is used to maintain session continuity and is not shared for marketing purposes.
If you access a third-party payment gateway, game studio interface, or external link from our site, the data practices of that third party fall outside this policy. We recommend checking their terms separately before proceeding.
You have practical choices about the personal data we hold. The most direct way to check what is stored is to log into your account dashboard — your registered contact details, wallet references, and communication history are visible there after login. If any detail is incorrect, you can update it directly from your account settings page; fields like your email address and contact number have edit options built in. For data that sits outside the account panel — such as historical session logs or archived support records — you can raise a request through our support channel and we will locate and share what is relevant to your account. If you believe data is being used in a way that does not match what this policy describes, raise the issue with our team directly. We aim to acknowledge policy-related queries and route them to the right internal team without unnecessary delay. Availability of specific data rights may depend on local law and the eligible region your account is registered under.
Log into your account dashboard to see registered details, linked wallet references and prior communication threads. The dashboard is the starting point for any data check.
Your account settings page includes editable fields for contact details. Update the relevant field and save — the change applies to your active account profile immediately.
For data not visible in your dashboard, contact our support team with your account reference. We will locate the relevant records and respond through the same channel you used to reach us.
If any section of this policy is unclear, send a specific question to our support contact. We will explain how the relevant data practice applies to your account rather than returning a generic response.
Privacy questions deserve a direct answer, not a form letter. If you need to raise a data concern, request a record review, or ask how a specific collection practice works, use the contact paths below. Include your registered account email so we can locate your records without asking for repeat verification.
Send your privacy query to our support email address listed on the Contact page. Include your account username and the specific data point or section of this policy your question refers to.
The live chat widget is available from your account dashboard after login. Use it to raise a privacy question in real time — a support agent will take the query and route it to the right team if escalation is needed.
Many data actions — reviewing registered details, updating contact information, checking wallet references — are available directly inside your account without needing to contact support. Start there for the fastest resolution.
Handling your data responsibly is part of how this account operates day to day. We apply access controls so that only processes with a defined purpose can read your information — not every internal system has unrestricted reach. Cookies and session tokens are used to keep you logged in across your device and to remember lobby preferences; you can clear these through your browser settings at any time, though doing so will end your active session. We retain account data for the period required by the purposes described in this policy — once that period ends, we remove or anonymise records that are no longer needed. If we update this policy in a meaningful way, we will post the revised version here and update the effective date at the top of the page. The current version of the policy is always the one shown on this page.
Internal access to your personal data is limited to processes and team members with a defined, necessary reason. Account records linked to OVO, GoPay, or ShopeePay transactions are not accessible outside the systems that process them.
We use cookies to maintain your login session and remember your lobby state across page loads. Cookie settings can be managed through your browser; clearing them will log you out of your current session.
We keep your data for the time needed to fulfil the purposes in this policy. When an account is closed or a retention period ends, the relevant records are removed or anonymised according to our internal data lifecycle process.
When this policy changes materially, the updated text is published here with a revised effective date. Continuing to use your account after an update is posted means you have had the opportunity to review the revised terms.
The questions below cover what we hear most often from account holders about how their data is collected, used, and protected under this policy. If your question is not here, raise it directly with our support team.
During registration we collect your name, email address, and the contact details you provide. Once you fund your account via OVO, GoPay, or ShopeePay, we also record the transaction references needed to match the payment to your wallet. No full payment credentials are stored on our side.
We do not sell your personal information. Data may be passed to payment processors like OVO, GoPay, or ShopeePay only to the extent needed to complete a transaction you initiated. Each processor handles that data under their own terms, which we recommend you review.
Log into your account dashboard to review registered contact details and wallet references. Editable fields in account settings let you correct your email or contact number directly. For records not visible in the dashboard, contact support with your account reference and we will retrieve the relevant information.
We retain your data for the period needed to operate your account and fulfil the purposes described in this policy. When a retention period ends — or if your account is closed — records are removed or anonymised. The exact period depends on the type of data and applicable local law.
Cookies keep your session active after login and remember your lobby state across page loads. You can clear or block cookies through your browser settings at any time. Clearing them will end your current login session, so you will need to log in again on your next visit.
When we make a material change, the updated policy is posted on this page with a revised effective date at the top. We recommend checking this page periodically. The version shown here is always the current one, so you do not need to look anywhere else to confirm the latest terms.